
Company: Nicki Leigh Bath & Body
State/Location: Chalfont PA
I would like to be known for creating quality and safe products for those who may have sensitive skin conditions.
In all honesty? Nature. I know it may sound so cliche, but I get my best ideas when I am outside hiking.
This one is a very hard choice. I would likely spend it with my fiance and have a nice long walk. That is what we did this past Saturday and I am aching for the weekend.
Currently my favorite products to make have got to be my lip balms and body balms.
I have to shops, one on etsy and one on artfire. They are:
http://www.nickileigh.etsy.com/
http://www.nickileigh.artfire.com/
The best customer service I can offer is swift shipping as well as a quick response to all forms of contact. I also send a thank you convo or e-mail to my customers after a purchase has been made. I have also worked with a few past customers on custom orders where we bounced ideas back and forth until the customer got something they enjoyed.
My craft is my home business. I would like to be able to use it to support myself and my family. However, I do not want to get so large that my customers will just become numbers. I love knowing who my customers are. I have also checked in on some past customers asking them how their son, daughter or dog is. I have made quite a few new friends this way. To me, that is most important.
Before I went into this business I did a lot of research. I read up on permits I would need. I paid for my business insurance and I tested and retested my product for months before even offering it to the public. As exciting as it can be to start a new craft and wanting to sell right from the get-go, take some time to get comfortable with it. Do not jump in too soon until you are certain that you are selling your best product. It is so important for you to be proud of your designs and to back it up honestly. Never lie to a potential customer just to get a sale. It is so much easier to tell the truth ;)









